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customer reviews

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K

Kent S.

The team at KO Roofing & Exteriors did an excellent job replacing our roof, downspouts, and gutters following a hailstorm last spring. Adam was our project manager, and he was great to work with and easy to contact whenever I had any questions or concerns. When our roof was installed in September, I was contacted by a neighbor who still needed to get her roof replaced and she was hoping to get it done before winter. I contacted Adam and he was out to visit her the next day and her project was completed within a few weeks. Everyone who I dealt with at KO was professional, friendly, and helpful. The installers did great work, their teams worked well together, and they worked quickly. We did have two minor post-installation issues with the placement of two downspouts and missing gutter guards on a shed but after I contacted Adam, these issues were quickly resolved. Finally, I wanted to mention how pleased we were with how KO worked directly with our insurance company and provided all the information that was needed to fully settle our claim. Based upon our experience, I would highly recommend KO Roofing & Exteriors to anyone who needs to get a roof repaired or replaced.

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Greg S.

I have worked with KO Roofing several times now and usually talked with Josh G. the owner. My last home was a completely new roof job and a little involved due to the many roof lines and peaks. Josh knows the insurance side and was a huge help when it comes to that. We fought several issues with the insurance company and in the end they paid everything, just like he said. Good to have someone on your side with the knowledge needed. Since then I have used him on my new home several times for storm repair. They show up and talk you through the entire process. Assessment, insurance, repair, payment. A good roofer is the one that is really on your side. Use KO roofing and you will be happy.

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Caroline O.

I recently had my roof replaced by KO Roofing, due to a hail storm. It took about 5 months for them to get my roof completed due to the number of customers ahead of me. The crew installing the roof were very knowledgeable, careful, and friendly. It looks great! There were some communication issues with the office personnel I found frustrating, but I know they are working on that. Overall, I am happy with the work they have done and feel confident they will stand behind their work should there be any concerns in the future.

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Judy S.

KO is simply amazing to work with every time. We were hit with a large storm including strong straight winds and large hail. The storm ripped the 14 foot door off our quanset building, the roof off our pole barn, the trim off our garage and tons of other damage. Josh and Adam took care of everything. They even coordinated with our insurance company to make sure we were paid correctly. Something that could have been very stressful was handled for us. They are truly a top notch company. We were so happy with the service that we referred them to both our sons and many friends. We will always use KO for everything.

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Frank L.

I had some issues with a roof installed by a different contractor prior to KO. Josh gave me a lot of advice and when it came time to do the repairs I hired KO for several reasons. Most of all my experience with the customer service that Josh offers is second to none. Since then I have seen many other non roof jobs by KO that are very impressive and would not hesitate to recommend KO.

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Andy W.

KO took care of dealing with them (insurance company) and in the end my home was fully resided, roofed, windows fixed, new fence, and insurance covered it. KO took the time to work with me on design, colors, material, etc and when it was complete our home was like new again, only this time looking much newer and nicer on the outside! Highly recommended.

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